Starter Vape Kit language and support brief
We ship starter vape kits to distributors, chain buyers and independent shops. What follows is the material we normally cover in a first conversation: what we hold in stock, how we test it, how it ships, and what happens when a carton arrives damaged.
Published 11 October 2026 · VapeWholesaleHub · Reading time 8 min
After-sales, replacements and reorders
Starter Vape Kit is a specification decision before it is a price decision. Get the resistance, the capacity and the packaging right and the price conversation becomes short. Get them wrong and no discount will rescue the order.
For private label accounts we hold the artwork files and the approval record. Rebranding a line eighteen months later is then a file update instead of a redesign.
Returns are handled as data, not as complaints. Every reported failure is logged by mode and by batch, and the pattern is reviewed monthly with the factory.
What your market will ask for
If you sell into a market that requires child-resistant packaging, say so at quotation stage. Retrofitting a CR closure onto a finished bottle design usually means a new mould and a four week delay.
We keep batch codes traceable from carton to production date. When a market authority asks for traceability, a supplier who cannot produce it in an hour becomes a liability very quickly.
The checks behind every shipment
Leak complaints almost always trace back to one of three things: an over-torqued centre post, a seal that sat in a hot container, or a fill volume pushed past the design limit. We cap fill volume slightly below maximum for exactly that reason.
Every batch is pulled from running production, not from a display shelf. We check draw resistance, airflow balance, charge behaviour, leak performance after a temperature shift, finish quality and carton integrity, and we keep the pull records against the order number.
- Document pack prepared per destination market
- Reference sample retained from every batch
- Consolidated or split shipping, quoted both ways
- Specification locked in writing before production starts
- Seven-day defect reporting with replace-or-credit
- Named account contact who has handled the product
What a sensible opening order looks like
Sourcing trips still matter for volume buyers. Seeing the line, the ageing room and the packing station tells you in an hour what six emails cannot. We host visits by appointment and we do not stage them.
Factory capacity matters more than factory size. A line that can hold a tolerance across 5,000 units is worth more than a showroom that can produce 50,000 on paper. We qualify capacity by running a repeat order and measuring the drift.
Specification summary
| Battery | 350 mAh |
| Pod capacity | 3.0 ml |
| Coil resistance | 0.8 ohm |
| Included | Device, pod, cable |
| Charging | USB-C 5V/1A |
| Packaging | Retail box |
| Minimum order | 200 units per SKU, mixed cartons allowed |
| Lead time | 22 working days after artwork approval |
The detail above is what we hold ourselves to on every shipment, including the small ones. It is also the list we will walk through with you before the first order.
Frequently asked
What documents come with a shipment?
Commercial invoice, packing list, and the certificate pack for your market: test reports, declaration of conformity and safety data sheets. We send scans before dispatch so your broker can pre-clear the file.
What is the minimum order for starter vape kit?
Standard configurations start at 300 units per SKU, with mixed SKUs allowed inside the same carton. Custom colours, custom packaging or a private label run usually start at 800 units because of setup time on the line.
How do you handle repeat orders?
The specification is held on file against your account, so a reorder is a reference rather than a new brief. We recommend a standing schedule with a fixed weekly cut-off so stock lands before the shelf empties.
Related reading
Need a quotation on starter vape kits?
Send destination market, target price and quantity. Same-day reply on working days.
Tel / WeChat / WhatsApp +86 13711127975 · vape@0099933.xyz